• About Us

Our Mission

To empower families by providing high quality and affordable counseling, home care, outreach, advocacy, and prevention education services to Northwest Ohio families.

Our Values

We believe…

  • … In the infinite worth of each person;
  • … All people have a right to feel safe, to be loved and to be treated with respect;
  • … Families are the core unit of our society;
  • … Empowered families build strong communities;
  • … Caring families will have a positive impact on future generations.

Our History

In 1904, a group of concerned Toledoans met to discuss ways to organize the city’s variety of charity organizations, including: the Toledo Humane Society, the Adams Street Mission, the Salvation Army, Volunteers of America, Toledo Hospital, Toledo Day Nursery, Board of Civic Visitors, and the Toledo Public Schools, just to name a few. This new organization was called the General Committee on Civic and Charity Conference. Their main focus was to act as a “clearing house” to keep track of each agency’s efforts in order to avoid duplicate relief efforts. Click here to read more about our history.

Privacy Policy

Family Service of Northwest Ohio (FSNO) respects each individual’s right to personal privacy. We will collect and use information through our Web Site only in the ways disclosed in this statement. This statement applies solely to information collected at Family Service of Northwest Ohio’s web site.

Part I. Information Collection
FSNO does not collect any information specific to web site visitors except in cases when visitors request to be contacted or provide an online donation. We do not employ the use of cookies.

Part II. Information Usage
Information collected by FSNO will not be shared with any third party entity nor will it be sold. We do offer links to other web sites. Please note: When you click on links to other web sites, we encourage you to read their privacy policies as they may differ from ours. Any changes in this policy will be posted prior to implementation on this page of the web site.

Part III. Problem Resolution
If problems arise, users may contact FSNO by phone at (419) 244-5511. We are committed to resolving disputes within a reasonable time frame.